How do I make a life insurance claim?

Losing someone you love is one of the most difficult things you can face. We know that grieving is a long and difficult process. Part of that journey is dealing with finances. And that’s something we can help with.

Our expert Customer Care Team is on-hand to help every step of the way. This is a painful time for you and your family, so we do everything we can to make the claims process stress-free.

What do I need to make a life insurance claim?

• Laya life policy details (for the person who died)
• Original policy documents, if available. If not, contact our Customer Care Team
• Death certificate*
• Grant of probate* or letters of administration*. If you don’t have these documents, you can make a claim by completing section four of the claims form
• Will* (if the person who died made one)
• Utility bill or bank statement for the person who died, if their address has changed in the past 12 months
• Copy of a valid passport or driving license of the person making the claim

 *Certified copies needed. This is a copy of the original document stamped by a solicitor, bank, financial institution or Garda station

Download your claims form and fill it in carefully.

Send us the form and all documentations to our address below:

Laya life, Eastgate Road, Eastgate Business Park, Little Island, County Cork

If you need help at any point, call our expert Customer Care Team on 01 536 8000 and we will guide you through the process.